An alternative to On-Site Support, many customers opt for Remote support through the internet. By downloading and double clicking on a small file, our Technical Support Staff can access your Computer remotely and quickly resolve issues and in many cases, without physically coming to your location.
As a customer, you will receive support quickly and avoid higher service fees normally associated with on-site support.
Remote Assistance gives us temporary access your computer. There will be no software installed and after the Session is over, we cannot reconnect anymore.
- Price: $39.99 per incident
- Pay per Incident (maximum of 30 mins)
- Service offered by appointment only.